Shipping policy

At HOOF, we are committed to delivering a reliable and seamless shopping experience.

Order Processing

All HOOF orders are fulfilled and shipped from our US fulfillment center located in Montclair, California.

Orders are typically processed within 1–3 business days after purchase.

Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery Times

Standard shipping typically arrives within 3–7 business days after shipment.

Delivery times may vary depending on location, carrier delays, holidays, weather conditions, or circumstances outside of our control.

Shipping Rates

We currently ship within the United States.

Free U.S. shipping on every order.

Tracking Information

All shipped orders include tracking information. Customers will receive tracking details once their order has been processed and shipped.

Incorrect Addresses

Please ensure your shipping information is accurate before completing your purchase.

If you need to update your shipping address, please contact us as soon as possible. We cannot guarantee address changes after an order has entered the fulfillment process.